Overview of article
This article is meant to help address common user errors when trying to access the NFC technology.
For more information what NFC is, please navigate to our NFC overview article, here.
Tips and tricks for end users
- Ensure the device you’re using to identify yourself is NFC enabled. Most smart phones will be enabled with NFC. If you’ve ever used your phone to tap for payment, then you know you have an NFC enabled device. A quick google search on your device will also give you the answer you’re looking for.
- Make sure any covers or cases have been removed from your passport and mobile device.
- Take a look at your Passport to ensure it has the NFC logo on the front. For the US, all Passports issued past 2006 (which should be every Passport today) will have the NFC enabled technology.
- Make sure you’re scanning your phone against the back of your passport. Your passport has an RFID chip embedded in the back cover of the travel document.
- Make sure the mobile device is touching the passport pages with no gaps between the two. Hold the middle of the document to the top of the phone until the scan is complete.