Skip to main content

Dismiss Report Hits

The dismiss feature allows you to dismiss false positive hits on reports (Adverse Media, Watchlist, and PEP) through the Persona Dashboard. If the hit that is dismissed is on a report template that is set to run on a recurring basis, once all the hits on a report is dismissed, the report will resume its recurring cadence ensuring that no individual on the platform has a true positive without being reviewed.

This feature can be accessed everywhere a report is displayed so long as it is toggled on via the permissions of a role. Instances where Reports are displayed include: Reports tab of Inquiry/Account details & Report module in Cases as well as Reports Details.

Please note that if the report is not dismissed, and your organization is currently utilizing recurring reports, then the recurring run will not continue until dismissed. Recurrence will be “paused” until existing hit is dismissed.

Last updated: