Getting started

Overview

• Having trouble with Persona?

  Here are some common reasons why you may be having issues completing the Persona verification process.   Q: Why am I receiving "failed to...

• Calculating SDK size

  About SDK size   This is one of the most common questions we receive, so here’s a quick blog post explaining why the answer is “it depend...

• Report an Issue to Persona Support

  To notify extraction errors, suspected fraud, or any other issues to Persona Support, please use the "Report an Issue" button in the top-...

• Getting started onboarding checklist

  Overview Welcome to Persona — we are so excited to have you on board! This checklist will provide an overview of the different integratio...

• Getting started with Inquiries

  What is an Inquiry?  A Persona Inquiry represents a single instance of an individual going through an identity verification flow and prov...

• Inquiry model and other key concepts

  The following are important concepts for understanding Persona as you get started.  Inquiries, Verifications, and attempts: Inquiry: A P...