I see a "Can't access your camera" error.
If you received this error message during the Persona verification flow, you will need to enable camera permissions for your device and/o...
Why isn't the barcode being captured clearly?
Barcodes are very detailed, so high-quality images are required to decode the barcode from your ID. Image resolution, image focus, lighti...
I see a "Failed to capture screenshot and/or the Play icon" error when I take a photo.
If you've encountered this issue, check that your device has Low Power Mode turned off and is sufficiently charged. Your device limits vi...